Privacy Policy Waze Casino –
Your Data, Your Rights, Our Protections

This Privacy Policy is published by Waze Casino ("we", "Platform", or "Company") and applies to all individuals who access or use the website https://wazecasino.app, the Waze Casino mobile application, and all related services ("Platform").

Waze Casino is an online entertainment platform offering casino games including slots, live casino, Baccarat, Roulette, jackpot games, and Sports Betting covering the Malaysia Super League, EPL, badminton, cricket, e-sports, and more. In operating all these services, we handle our members' personal data with the utmost responsibility.

• This policy explains what data we collect, why we collect it, how it is used, and who may access it.
• This policy applies to all registered members, website visitors, and anyone who interacts with our platform.
• Waze Casino is fully compliant with Malaysia's Personal Data Protection Act (PDPA) 2010.

Waze Casino collects your personal data from various sources in accordance with lawful and legally permitted grounds:

Waze Casino process your personal data for the following lawful purposes:

• Account management: Creating, verifying, and managing your member account, including the required KYC process.
• Transaction processing: Securely and accurately processing deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX Maybank2u, and CIMB Clicks.
• Service delivery: Provides access to all games and services you are subscribed to.
• Security & fraud prevention: Detecting and preventing fraudulent activity, money laundering, and unauthorised use of the platform.
• Customer support: Responding to enquiries and resolving issues reported to our support team.
• Legal compliance: To fulfil applicable legal and regulatory obligations in Malaysia.
• Product improvement: Analysing usage patterns to improve the platform experience (using anonymised data).
• Marketing communications: Sending offers, promotions, and the latest news about Waze Casino – with your consent only.

Waze Casino does not sell your personal data to anyone. However, we may share certain data with strictly selected third parties in the following circumstances:

• Service providers: Payment processors (DuitNow, TnG, GrabPay), game software providers (Evolution Gaming and others), and cloud infrastructure providers — all bound by strict data protection agreements.
• Regulatory body: When required by Malaysian law, including authorities concerned with anti-money laundering (AML).
• Legal professionals: Lawyers, accountants, or auditors – only when necessary and only for relevant information.
• Law enforcement: When ordered by a court or competent authority in Malaysia.

Every third party we share data with is required to uphold data protection standards equal to or higher than our own. We conduct regular compliance monitoring of all such parties.

Waze Casino continuously invests in security technology and procedures to protect your data from unauthorised access, disclosure, alteration, or destruction:

• Data encryption in transit: All communication between your browser or app and our servers is protected by 256-bit SSL/TLS.
• Data encryption at rest: Sensitive data such as financial information and identity documents are encrypted within our database.
• Internal access controls: Only employees who require access to specific data to perform their duties are permitted to do so — based on the "need-to-know" principle.
• Regular security audits: Penetration testing and independent security audits are conducted at least twice a year.
• Two-factor authentication: Available to all member accounts and required for employee internal access.
• Incident response plan: Clear procedures for detecting, reporting, and handling data breaches within the stipulated timeframe.

Your personal data is not stored indefinitely. Waze Casino maintains a clear data retention policy based on operational and legal requirements:

Once the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered.

Under Malaysia's PDPA 2010, you have the following rights regarding your personal data held by Waze Casino:

Waze Casino uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use:

Waze Casino takes child protection extremely seriously. Our platform is explicitly restricted to individuals aged 18 and above, with no exceptions.

• We do not knowingly collect personal data from individuals under the age of 18.
• Our age verification system is designed to prevent access by minors and underage individuals.
• Should we discover that we have inadvertently collected data from a minor, that data will be deleted immediately and the associated account will be closed.
• Parents or guardians who believe their child has registered on our platform are requested to contact us at privacy@wazecasino.app immediately.

Waze Casino reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new service features.

• Any material changes will be communicated to you via email to your registered address and/or a prominent notice on the platform at least 14 days before taking effect.
• The "Updated" date at the top of this document will always reflect the date of the most recent amendment.
• Continued use of the platform after an amendment takes effect will be considered acceptance of the latest version of this Privacy Policy.
• If you do not agree with any amendments, you have the right to close your account and stop using the platform.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way Waze Casino handling your personal data, please contact our Data Protection Officer (DPO):

If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) under the Ministry of Communications and Digital.